Office Assistance

An Office Assistant is a professional who performs and manages office administrative duties while providing an extensive level of support to Executive Managers. An Office Assistant particularly works in any organization, private company, corporate sector etc. Office Assistants help managers make the best use of their time and are relied on heavily to ensure that work is handled efficiently and without the need for constant or direct supervision. They shall be responsible to prepare minutes of meeting, reports, letters, memorandums etc. as and when required by Executive Managers.

• Aspiring Office Assistants: Individuals aiming to build a career in administrative support roles across various organizations.
• Students and Graduates: Those seeking to enhance their employability by acquiring practical office management skills.
• Professionals Transitioning to Administrative Roles: Individuals looking to shift their career focus to office administration and support functions.
• Small Business Owners and Entrepreneurs: Individuals managing their own businesses who wish to streamline administrative tasks and improve operational efficiency.
• Administrative Support Staff: Current employees in administrative roles seeking to upgrade their skills and knowledge in office assistance.
• Individuals Preparing for Competitive Exams: Candidates aiming for government or corporate positions that require proficiency in office management and administrative tasks.
• Homemakers and Retirees: Individuals interested in re-entering the workforce or engaging in part-time administrative roles.

This course covers various attributes required for an Office Assistant. This course enables one to use the range of Microsoft Office products in the provision of high-quality administrative assistance. This includes Word Processor to create various documents and reports, Spreadsheets to track his/her daily flow, and Presentation Graphics to create an effective presentation for various events. After completing this course, one will be able to perform the following duties:

• Providing an excellent and consistent level of administrative support to the customers
• Scheduling executive meetings and travel plans
• Maintaining various types of data required in business matters
• Organizing various events and maintaining event expenses
• Creating presentations required in business
• Arranging reports and data files in a perfect manner so as to avoid any inconvenience in business matters
• Sending bulk SMS to the employees/clients

Learners can do the admission through the ALC or from www.mkcl.org/join website

Admission through ALC:

1. Select Course & batch
2. Learner data entry by ALC through ALC’s SOLAR Login
3. ALC will select the learning Mode (@ALC/@Online Mode)
4. Learner Payment confirmation
5. Provide the login credential to the learner

Admission through www.mkcl.org/join

1. Learner fills admission form on www.mkcl.org/join
2. Learner will select nearest MS-CIT/KLiC Center of choice
3. Tele-counselling to identify learner’s choice
4. Learner will confirm fee payment online
5. ALC will select the learning Mode (@ALC/@Online Mode)
6. Confirm Admission from ALC Login

In the course following topics are included:

The academic approach of the course focuses on ‘work-centric’ education. With this hands-on approach, derive knowledge from and while working to make it more wholesome, delightful and useful. The ultimate objective is to empower learners to also engage in socially useful and productive work. It aims at bringing learners closer to their rewarding careers as well as to the development of the community.

• Step 1: Learners are given an overview of the course and its connection to life and work
• Step 2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
• Step 3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
• Step 4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.
• Step 5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.
• Step 6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.
• Step 7: Learners are engaged in appreciation of real-life case studies developed by the experts.
• Step 8: Learners are encouraged to proceed from appreciation to imitation of the experts.
• Step 9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
• Step 10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)
• Step 11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.
• Step 12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!